Last updated: February 2025
1. Data Controller
Full Technologies is the data controller for the personal data we process in connection with our Premium IPTV service. You can contact us at info@fulltechnologies.net or through our support portal for any privacy-related requests.
2. Information We Collect
We collect information you provide and data we obtain when you use our Service:
- Account: name, email address, and credentials when you register or subscribe.
- Payment: billing address and payment method details. Full payment data is processed by our secure payment providers; we do not store full card numbers.
- Usage and technical: IP address, device type, browser information, and connection data to deliver and improve the Service.
- Communications: support tickets and messages you send to us.
3. How We Use Your Information
We use your data to provide and improve the IPTV subscription, process payments, authenticate your account, send service-related communications, respond to support requests, and comply with legal obligations. We do not sell your personal data to third parties for marketing.
4. Legal Basis (GDPR)
If you are in the EEA or UK, we process your data on the basis of: contract (performing the subscription); legitimate interests (security, support, improvement); legal obligation; and, where we ask, consent (e.g. marketing), which you may withdraw at any time.
5. Sharing and Third Parties
We may share your data with payment processors, hosting and infrastructure providers, and support systems, under strict confidentiality. We may disclose data to authorities when required by law. We require processors to protect your data and do not sell or rent your information.
6. Data Retention
We retain your data for the duration of your account and subscription, and thereafter as required for legal, accounting, or dispute-resolution purposes (typically up to a few years after account closure, unless the law requires a longer period).
7. Your Rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or port your data, to object to certain processing, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@fulltechnologies.net. We will respond within the timeframe required by law (e.g. one month under GDPR).
8. International Transfers
Your data may be processed in countries outside your residence. Where we transfer data from the EEA or UK to countries without adequate protection, we use appropriate safeguards (e.g. standard contractual clauses) to protect your data.
9. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No method is 100% secure; we encourage you to use a strong password and keep your account details private.
10. Children
Our Service is not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us so we can delete it.
11. Changes
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. For material changes, we may notify you by email or through the Service. Continued use after changes constitutes acceptance.
12. Contact
For privacy requests or questions: info@fulltechnologies.net or our support portal.